Disclosures and FAQ

Linebarger Goggan Blair & Sampson, LLP (“LGBS”) provides the following Disclosures and Frequently Asked Questions to assist you in resolving your case(s).

Disclosures

Bankruptcy

If you are now a debtor in bankruptcy, or if the debt(s) referenced in our communication have been discharged through a bankruptcy proceeding, then our communication is for informational and verification purposes only, and is not a demand for payment nor an attempt to collect a claim. If you have filed bankruptcy, please notify us in writing and provide the bankruptcy case number along with the name of the court in which your bankruptcy case was filed. Please also include your name and LGBS account number or reference number. You can send this information to Linebarger Goggan Blair & Sampson, LLP, Toll Road Department, 4828 Loop Central Drive, Suite 500, Houston, TX 77081.

Text Messaging

When you opt-in for text messages from LGBS, you are agreeing to receive text messages related to your relationship with LGBS, including updates related to your account.

You can opt-out of text messages by texting STOP back to the number we texted you from. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive text messages from us. If you want to opt back in to receiving texts, contact our contact center or text HELP to the number we texted you from for instructions.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. Carriers are not liable for delayed or undelivered messages.

State and City Disclosures

CALIFORNIA RESIDENTS: California license number: 10449-99

MARYLAND RESIDENTS: This office is licensed by the Office of the Commissioner of Financial Regulation and the State Collection Agency Licensing Board. You may verify licensing through the following website: https://www.nmlsconsumeraccess.org/

Nationwide Multistate Licensing System Unique Identifier (license number): 977053

MASSACHUSETTS RESIDENTS: NOTICE OF IMPORTANT RIGHTS. You have the right to make a written or oral request that telephone calls regarding your debt not be made to you at your place of employment. Any such oral request will be valid for only ten (10) days unless you provide written confirmation of the request postmarked or delivered within seven (7) days of such request. You may terminate this request by writing to the debt collector.

NEW YORK CITY RESIDENTS: LGBS is licensed by the New York City Department of Consumer Affairs, license numbers: 2045897-DCA, 2101123-DCA, 2101126-DCA, 2102742-DCA, 2101264-DCA, 2101265-DCA, 2101266-DCA, 2101267-DCA, 2101269-DCA, 2101270-DCA, 2101274-DCA, 2101089-DCA, 2101272-DCA.

TENNESSEE RESIDENTS: This collection agency is licensed by the Collection Service Board, Department of Commerce and Insurance.

FAQ

The following is for informational purposes only; it is not legal advice and does not create an attorney-client relationship.

What if I never received a notice?

The New Jersey Turnpike Authority (NJTA) utilizes NJ Motor Vehicle Commission (NJ MVC) records to obtain your registration address. It is the obligation of the vehicle owner to report a change of address to NJ MVC within 30 days of the change.

What if I sold my vehicle?

Pursuant to MVC requirements, when you sell a vehicle you must complete the Seller’s section on the reverse side of the title along with a Bill of Sale, and submit proof of sale documents to NJ MVC. You must also surrender the license plate to the MVC or transfer it to another vehicle. If this was not done, you are responsible for toll violations until the vehicle registration has been updated.

What if I wasn’t driving the vehicle at the time of the toll violations?

Under state law, the registered owner of the vehicle is responsible for toll violations.

What if my license plate was stolen or lost?

It is the registered owner’s responsibility to report the stolen or lost plate to law enforcement. If this was not done prior to the violation date, or was not provided to NJTA before the violation was sent for collections, the registered owner is responsible for the violations.

What if I already paid?

You will need to provide proof that the payment of the toll AND fee was made prior to the violation being sent for collections. To provide proof, mail a copy of the front and back of your check, or your credit card receipt, showing your payment, to us at to Linebarger Goggan Blair & Sampson, LLP, Toll Road Department, 4828 Loop Central Drive, Suite 500, Houston, TX 77081.

What if I have an E-ZPass account?

There would have been several opportunities for you to dispute your NJTA toll violation(s) prior to your account being sent for collections. If you can provide written proof that your appeal was submitted to NJTA prior to your account being placed for collections, NJTA will consider it.

What if I have never been on the New Jersey Turnpike?

Tolls collected by NJTA are not limited to New Jersey Turnpike tolls, but can include one or more of these New Jersey area Tolling Agencies: NJTA, South Jersey Transportation Authority, Garden State Parkway, Delaware River & Bay Authority, Delaware River Joint Toll Bridge Commission, Delaware River Port Authority, Burlington County Bridge Commission, and/or Cape May County Bridge Commission.

If you believe that you did not incur the toll(s) we contacted you about, NJTA will, on request, review images of the vehicle taken at the time of the violation occurrence to confirm whether the plate was correctly read.

What if my ex-spouse was assigned the vehicle in our divorce decree?

NJTA requires that a copy of the divorce decree awarding the vehicle to the ex-spouse before the tolls were incurred, or otherwise indicating that the ex-spouse is responsible for debts incurred by the vehicle, must have been provided to NJTA before the violation was sent for collections. If this was not provided to the NJTA prior to the violation being sent for collections, NJTA holds you responsible for the violation charges.