Disclosures and FAQ

Linebarger Goggan Blair & Sampson, LLP (“LGBS”) provides the following Disclosures and Frequently Asked Questions to assist you in resolving your case(s).

Disclosures

Bankruptcy

If you are now a debtor in bankruptcy, or if the debt(s) referenced in our communication have been discharged through a bankruptcy proceeding, then our communication is for informational and verification purposes only, and is not a demand for payment nor an attempt to collect a claim. If you have filed bankruptcy, please notify us in writing and provide the bankruptcy case number along with the name of the court in which your bankruptcy case was filed. Please also include your name and LGBS account number or reference number. You can send this information to Linebarger Goggan Blair & Sampson, LLP, 900 Arion Parkway, Suite 104, San Antonio, TX, 78216.

Text Messaging

When you opt-in for text messages from LGBS, you are agreeing to receive text messages related to your relationship with LGBS, including updates related to your account.

You can opt-out of text messages by texting STOP back to the number we texted you from. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive text messages from us. If you want to join again, contact our contact center or text HELP to the number we texted you from for instructions.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. Carriers are not liable for delayed or undelivered messages.

FAQ

The following is for informational purposes only; it is not legal advice and does not create an attorney-client relationship.

How can I make a payment?

Online: Online payments may be made 24 hours a day, seven days a week at the following site (please have your account number available): www.lgbswebpayments.com. You can pay online utilizing a credit card, debit card or electronic check.

Phone: You may contact our call center at 1 (866) 234-9790 to pay over the phone utilizing a credit card, debit card or electronic check.

Mail: You may mail a money order or personal check made payable to the Charlotte County Clerk of Court and Comptroller to 900 Arion Parkway, Suite 104, San Antonio, TX, 78216. Please include your name, LGBS account number, case number(s) and Clerk name (Charlotte County Clerk) with your payment.

Is my driver’s license suspended?

To determine the status of your driver’s license, you may visit https://services.flhsmv.gov/DLCheck/. You will need your driver’s license number to access your driver’s license information.

How does my license become eligible for reinstatement?

Your license becomes eligible for reinstatement only if all holds affecting your driver’s license are resolved. You might have license holds for cases that are not assigned to LGBS. Please visit https://services.flhsmv.gov/DLCheck/ to view all cases and holds affecting your driver’s license. You will need your driver’s license number to access your driver’s license information.

What if I am unable to pay the full amount due?

Please contact us at 1 (866) 234-9790 to discuss setting up an affordable payment plan.

Can I get my license reinstated if I am on a payment plan?

No. The Charlotte County Clerk and Comptroller requires the case to be paid in full prior to the license becoming eligible for reinstatement.

What if I have already paid my account?

Please send us a copy of the receipt at 900 Arion Parkway, Suite 104, San Antonio, TX, 78216.

Once my account is paid, is my license reinstated automatically?

No. If your driver’s license is suspended, you are responsible for having it reinstated. After payment in full, you may go to the Charlotte County Clerk of Court and Comptroller’s office to have your license reinstated, if eligible. There will be a reinstatement fee due upon reinstatement.

Do you have bilingual and multilingual customer service staff?

Yes. We have bilingual and multilingual customer service staff readily available to assist you.